wbajee Terms and Conditions

1 Introduction

Welcome to wbajee. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and wbajee ("the Platform", "we", "us"). By accessing, registering on, or using any part of the wbajee platform, you confirm that you have read, understood, and agreed to these Terms in full.

wbajee is an online gaming platform designed for players in Bangladesh. The platform offers a range of games including slots, live casino, arcade titles, and specialty games, all transacted in Bangladeshi Taka (BDT). These Terms apply to all games, promotions, payment transactions, and interactions with the wbajee support team.

If you do not agree with any part of these Terms, you must not register an account or use the wbajee platform. Continued use of the platform after any update to these Terms constitutes acceptance of the revised version.

2 Eligibility

To register and play on wbajee, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age.
• You must be a resident of a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be a current employee, contractor, or immediate family member of a wbajee employee.
• You must not have been previously excluded or banned from the wbajee platform.
• You must be registering on your own behalf and not on behalf of any third party.

wbajee reserves the right to request proof of age and identity at any point. If a player is found to be under 18 years of age, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned minus any amounts already wagered.

3 Your Account

Each player is permitted to hold only one account on wbajee. Duplicate accounts are not allowed under any circumstances. If wbajee detects that a player holds more than one account, all duplicate accounts will be closed, any bonuses claimed across those accounts will be forfeited, and the player may be permanently banned from the platform.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full name, date of birth, email address, and mobile number. wbajee uses this information to verify your identity before processing withdrawals and to contact you about your account.

You are solely responsible for maintaining the confidentiality of your username and password. wbajee will never ask you for your password via email, live chat, or any other channel. If you suspect that someone else has accessed your account, contact wbajee support immediately and change your password.

• Do not share your login credentials with anyone.
• Do not allow others to use your wbajee account to place bets.
• Log out of your account when using a shared or public device.
• Use a strong, unique password that you do not use on other platforms.

4 Deposits

wbajee accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, and bank transfer. All deposits are credited to your gaming balance instantly upon confirmation from the payment provider. wbajee does not charge any fees on deposits, though your payment provider may apply their own transaction charges.

The minimum deposit on wbajee is ৳200. There is no maximum deposit limit for standard accounts, though wbajee reserves the right to apply limits on a case-by-case basis for compliance or security reasons.

• Deposits must be made from a payment account registered in your own name.
• Third-party deposits are not permitted under any circumstances.
• If a deposit is made from an unverified or third-party source, wbajee reserves the right to hold or return the funds and suspend the account pending investigation.
• Deposits made in error cannot always be reversed. Contact support immediately if you believe a deposit was made incorrectly.

5 Withdrawals

Withdrawals on wbajee are processed back to the same payment method used for the original deposit. This is a standard anti-money-laundering requirement and applies to all players. You cannot withdraw to a different bKash or Nagad number than the one used to deposit.

The minimum withdrawal amount on wbajee is ৳500. wbajee does not charge withdrawal fees. Most withdrawals are processed within a few hours of the request being submitted, subject to identity verification being complete.

• Withdrawals will not be processed until your account identity verification (KYC) is complete.
• wbajee reserves the right to request additional documentation before processing large withdrawals.
• Bonus funds cannot be withdrawn until the applicable wagering requirements have been met in full.
• Withdrawals may be delayed during periods of high volume or for security review purposes.
• If a withdrawal is declined, the funds will be returned to your gaming balance and you will be notified by email.

6 Bonuses and Promotions

wbajee offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are published alongside each offer. By claiming any bonus on wbajee, you agree to the terms of that specific promotion in addition to these general Terms.

General bonus rules that apply across all wbajee promotions unless otherwise stated:

• All bonuses carry a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn.
• Wagering requirements are calculated on the bonus amount unless stated otherwise in the specific promotion terms.
• Bonus funds and real money funds are held separately. Real money funds are used first in all wagers.
• Each promotion is limited to one claim per player, per household, and per IP address unless explicitly stated otherwise.
• wbajee reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses obtained through fraudulent means, including the use of multiple accounts, will be forfeited and the account suspended.
• Certain games may contribute differently to wagering requirements. Live casino games typically contribute less than slots. Check the specific promotion terms for contribution rates.

7 Gameplay Rules

All games on wbajee use a certified random number generator (RNG) to determine outcomes. Game results are final once confirmed by the platform. wbajee publishes the Return to Player (RTP) percentage for every game in the game information panel.

In the event of a technical fault, disconnection, or software error during a game round, the following rules apply:

• If a game round cannot be completed due to a technical fault, the stake for that round will be returned to your balance.
• If a game result has already been determined by the RNG at the time of disconnection, that result stands and will be settled once the connection is restored.
• wbajee is not responsible for losses caused by your internet connection, device performance, or power failure on your end.
• In the event of a manifest error in game odds, payouts, or bonus terms, wbajee reserves the right to void affected bets and correct the error.

For live dealer games available through PP Live, the rules of the specific game variant apply as explained in the game interface. In cases of dispute, the video recording of the live session is the definitive record.

8 Prohibited Conduct

The following actions are strictly prohibited on wbajee. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities:

• Using automated betting software, bots, scripts, or any artificial intelligence tool to place bets or interact with the platform.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, glitches, or errors to generate winnings. Any winnings obtained this way will be voided.
• Using the platform for money laundering or any other illegal financial activity.
• Registering multiple accounts to claim bonuses more than once.
• Providing false identity information during registration or KYC verification.
• Attempting to reverse, charge back, or dispute legitimate transactions with your payment provider.
• Harassing, threatening, or abusing wbajee staff or other players through any communication channel.

9 Responsible Gaming

wbajee is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity. These tools are available from the account settings section and can be activated at any time without contacting support.

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much you fund your account.
• Session Time Reminders: Receive a notification after a set period of continuous play.
• Cooling-Off Period: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently exclude yourself from wbajee. This cannot be reversed once activated.
• Reality Check: View a summary of your session activity including time played and net result.

If you believe your gaming is causing harm to yourself or others, please use these tools or contact the wbajee support team. You can also visit the Responsible Gaming page for more information and external support resources.

10 Privacy and Data

wbajee collects and processes personal data in accordance with its Privacy Policy. By registering on wbajee, you consent to the collection and use of your personal data as described in that policy. The Privacy Policy is available at /privacy-policy and forms part of these Terms.

wbajee collects the following categories of data from players:

• Registration information: name, date of birth, email address, mobile number.
• Identity verification documents: national ID, passport, or driving licence.
• Payment information: mobile wallet numbers and bank account details used for transactions.
• Gaming activity: bet history, game sessions, win and loss records.
• Device and technical data: IP address, browser type, device identifiers.

wbajee does not sell personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory bodies where required by law.

11 Limitation of Liability

wbajee provides the platform on an "as is" basis. While every effort is made to ensure the platform is available and functioning correctly at all times, wbajee does not guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, wbajee shall not be liable for:

• Any loss of funds resulting from your failure to keep your account credentials secure.
• Any losses arising from your reliance on information provided on the platform.
• Indirect, consequential, or incidental losses of any kind arising from your use of wbajee.
• Any interruption to the platform caused by factors outside wbajee's reasonable control, including internet outages, payment provider downtime, or force majeure events.

Nothing in these Terms limits wbajee's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

12 Changes to These Terms

wbajee reserves the right to update or modify these Terms at any time. When material changes are made, players will be notified via email or an in-platform notification at least 7 days before the changes take effect, where reasonably practicable.

Continued use of the wbajee platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account.

The most current version of these Terms is always available at /terms-conditions. The "Last Updated" date at the top of this page reflects when the most recent revision was made.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the wbajee support team is available 24 hours a day, seven days a week.

• Email: [email protected]
• Live Chat: Available on every page of the wbajee platform.
• FAQ: Visit the FAQ page for answers to common questions.

For complaints or disputes, please contact support in the first instance. wbajee aims to resolve all complaints within 5 business days. If you are not satisfied with the outcome, you may escalate the matter through the dispute resolution process described in the full complaint handling policy available from the support team.